Seats in public courses may be secured with a deposit or full tuition. Keynote speaking engagements, keynote presentations and in-house workshops are secured with a full retainer.
Except when a payment plan is initiated and in good standing, when there is a balance due for a public course it must be paid at least eight weeks prior to the course start date for the seat to remain secure; keynote speaker and/or presentation dates and in-house workshop dates are only secured on Extraordinary Learning’s calendar once paid in full.
Deposits, payments, tuition, coaching and corporate training/development retainers are non-refundable.
If a written request to transfer a deposit, tuition and/or a retainer to a new date is received at least eight (8) weeks prior to the course start date for which an individual or group is registered, or for which a keynote presentation or in-house workshop is scheduled, there is no additional fee. The transfer must be made to a date less than six months out from the original date(s) for which a seat, keynote presentation or in-house workshop was secured. If a transfer is not made within this six month period the deposit, tuition or retainer is understood as forfeited.
If a written request to transfer a deposit, tuition and/or a retainer to a new course date or presentation date is received within eight (8) weeks prior to the course start date for which an individual or group is registered, or prior to the date for which a keynote presentation or in-house workshop is scheduled, a transfer fee equal to 35% of the full tuition and/or 35% of the full retainer under contract is due to Extraordinary Learning for the transfer to take place. The transfer must be made to a date less than six months out from the original date(s) for which a seat, keynote presentation or in-house workshop was secured. If a transfer is not secured within this six month period the original deposit, tuition or retainer is understood as forfeited.
The purchaser is responsible for reimbursing Extraordinary Learning and/or 21st Century Leadership for any costs incurred to Extraordinary Learning and/or 21st Century Leadership due to a schedule change and/or any other logistical change(s) initiated by the purchaser.
Extraordinary Learning reserves the right to revise this Payment Policy at anytime. The most current Payment Policy will be found on this page.